Sudoku Creator FAQ & fixes
The answer key or solution download won’t complete
Section titled “The answer key or solution download won’t complete”Refresh the page and try again. This clears up most of the time. If it keeps failing, contact support with your browser and puzzle settings.
I generated puzzles in demo mode. Can I unlock them without starting over?
Section titled “I generated puzzles in demo mode. Can I unlock them without starting over?”Yes. Enter your license key in the app once you’ve bought it, and exporting to PowerPoint unlocks on that device. You don’t need to redo any puzzles you already made in demo mode.
I’m on a new computer and want my license back
Section titled “I’m on a new computer and want my license back”Web apps don’t need reinstalling. Just open sudoku.bearwoodlabs.com and enter your license key again.
Can I use puzzles made with Sudoku Creator commercially?
Section titled “Can I use puzzles made with Sudoku Creator commercially?”Yes. Puzzles made with a license are cleared for commercial use in TPT products.
What do I need to finish my worksheet pack after exporting?
Section titled “What do I need to finish my worksheet pack after exporting?”Sudoku Creator exports your pack as PPTX (PowerPoint) files, one slide per page. You’ll need PowerPoint or a compatible app to finish styling it.
Something not covered here? See contact support.