Power Pack FAQ & fixes
Common questions and fixes for Power Pack. For step-by-step tool instructions, see Getting started.
Can I install Power Pack on more than one computer?
Section titled “Can I install Power Pack on more than one computer?”Yes. The license is for you personally, so you can install Power Pack anywhere you work and build your products in PowerPoint, as long as it’s the same platform you bought (see below).
I got a new computer. Do I need to buy Power Pack again?
Section titled “I got a new computer. Do I need to buy Power Pack again?”No, as long as you stay on the same platform: Windows to Windows, or Mac to Mac. Just reinstall Power Pack on the new machine (see Install Power Pack), or follow moving to a new computer for the full move. Going from Windows to Mac, or the reverse, needs the other platform’s license, because they’re separate purchases. See Windows vs Mac licenses.
What are the system requirements?
Section titled “What are the system requirements?”- Windows: Microsoft Windows 7–10 and Microsoft Office 2010–2019.
- Mac: any Mac version with PowerPoint 2016 or newer.
Power Pack is a PowerPoint add-in, so it needs Microsoft PowerPoint. It doesn’t work with Keynote or other presentation apps.
How is Power Pack different from Flat Pack?
Section titled “How is Power Pack different from Flat Pack?”Flat Pack focuses on flattening and securing your products in PowerPoint so you can sell them safely on Teachers Pay Teachers (TPT). Power Pack does something broader: arranging, bulk image tools, exporting, and sizing. Plenty of sellers use both.
Will I get future updates?
Section titled “Will I get future updates?”Yes. Buying Power Pack gives you access to all future upgrades.
What objects can I copy to other slides?
Section titled “What objects can I copy to other slides?”Any PowerPoint object: pictures, shapes, groups of shapes, and textboxes. The one exception is placeholders, which can only be placed within a slide master.
What objects can I arrange into a grid?
Section titled “What objects can I arrange into a grid?”Any PowerPoint object: pictures, shapes, groups of shapes, and textboxes.
What happens when I arrange unequally sized objects into a grid?
Section titled “What happens when I arrange unequally sized objects into a grid?”Every grid cell gets the same height and width, sized to the biggest object in your selection, with each object centered in its cell. If you want every object the same size, run Change Shape Size first.
What size do objects become with the “same size” feature?
Section titled “What size do objects become with the “same size” feature?”They take the size of whichever object you selected first. That’s the reference object, and its size is applied to the rest of the selection.
Can I keep the aspect ratio when resizing?
Section titled “Can I keep the aspect ratio when resizing?”Yes. Click Keep Aspect Ratio on the shape size dropdown and every object is resized while keeping its own proportions. You can also change only the height or only the width instead of the full size.
The ribbon tab or drop-down menus disappeared after I reinstalled. Why?
Section titled “The ribbon tab or drop-down menus disappeared after I reinstalled. Why?”This is almost always an outdated installer. Uninstall Power Pack, then reinstall using the current download link from your purchase email or the product page, not an old bookmarked link. On Windows, if the tab is there but inactive, see Add-in missing from the ribbon.
Export to PNG (or another export option) does nothing when I click it. Why?
Section titled “Export to PNG (or another export option) does nothing when I click it. Why?”Power Pack saves exports into a Power Pack Files folder under Documents. If that folder was never created, the export has nowhere to go. Re-run the installer and grant folder-access permissions when prompted, then try again.
What if I’m not happy with it?
Section titled “What if I’m not happy with it?”See refunds and billing for the current policy.
Something not covered here? See contact support.